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Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Return Timeframe

• Return Window: 7 days from the date you received your order
• Condition: Items must be unused and in original packaging
• Tags & Labels: All original tags and labels must be attached

How to Request a Return

Contact us through any of these convenient methods:

• WhatsApp: Send us a message with your order number and reason for return
• Email: Send your return request to our customer service team
• Include: Order number, photos of the item, and reason for return

Return Process

1. Contact us within 7 days of receiving your order
2. We'll provide you with return instructions
3. Package the item securely in original packaging
4. Our delivery partner will collect the item from your location

Refund Policy

• Processing Time: 3–5 business days after we receive the returned item
• Refund Method: Original payment method used for purchase
• Inspection: Items are inspected upon return to ensure they meet return conditions

Non-Returnable Items

• Items damaged by normal wear and tear
• Items without original packaging or tags
• Items returned after 7-day window